Answers to Frequently Asked Questions
You can upgrade the latest version of TackTracker by downloading and installing from the download page. The new version will replace the old install, but your existing license and data will not be affected. This is because your License and data are stored in a completely different location to the installed program.
TackTracker data is stored under a single folder:
Races are stored chronologically in folders by year and month.
In the "loadedTracks" folder under My Tracks (Windows) or TackTracker Tracks (Mac).
The best way to share your races is to publish to your home page on the TackTracker Cloud. But you can also save your race to a TTZ file and email it if you wish. Save to TTZ by right-clicking on the race entry in the Library and selecting "Export to TTZ file". This will archive your race and all its tracks to a single file that may be loaded into any TackTracker Player for the PC or Mac. A Logged Tracking or Club Regatta license is needed to create a TTZ file, but no license is needed to load a TTZ file.
TackTracker licenses may be installed on up to two PC's. Clubs must purchase licenses for each PC.
TackTracker licenses are personalised with your name and email. Generally this means one license per PC, but often people have an additional PC, so it is acceptable to install your license on two PC's
If you wish to transfer your license to someone else, please contact TackTracker Support for assistance.
No! You can create, edit and publish races to your TackTracker Cloud home page all with the free download for PC or Mac.
You do need to buy a Tracker Right for each live tracker, but that is all! See your Account page (under Setup) after signing into the TackTracker Cloud.
Only your live trackers will be listed in the Trackers tab ("My Trackers" on the iPhone and iPad). Specifically, you will see the enabled trackers that you have added to your TackTracker Cloud account.
However, when watching one of your trackers on the map, you will see any other TackTracker Live trackers that are in the vicinity and that you have rights to view. This will include:
You can retrieve any track you have recorded live into the TackTracker player for PC or Mac via the Track Loader. (You will need a Logged Tracking license.) Use the Track Loader's Get button to bring up a track search wizard. Specify the date, time period and location for the tracks you wish to download from the cloud.
You can also use the Get feature to retrieve other people's tracks that you have access to.
With back-back racing you sometimes won't know in advance the start times and course for each race or even how many races will be run. In this situation, you may decide to record a single live race for the entire race session.
Afterwards, you may want to split the single race into individual races for analysis. To do this, you need to get the tracks into your TrackLoader so you can create the races and assign the tracks to them. The easiest way to do this is:
You will now see all the tracks for the race in your Track Loader
When a race is created, you specify the duration of the race, eg 1 hour. Sometimes we get this wrong and a race is prematurely truncated. (Or conversely the duration may be far too long.)
Fixing the problem is easy using the online race management tools in the TackTracker Cloud.
The Get Tracks tool will replace your tracks with tracks that match the race schedule and the new race times. The problem is solved!
The Players for PC and Mac are the most feature rich players. They have an almost identical feature set and usage is extremely similar. The few differences are the Mac player lacks some Club Regatta licensed features present on the PC player: the Auto-replay play list and Competitor Schedule.
The in-browser Web player (see tacktracker.com/cloud) shares the same library code as the PC player, but has a simpler user interface designed for casual use.
The iPhone and iPad App shares the same library code as the Mac Player, but has a different interface designed for IOS.
You can overlay the tracks from multiple races so that the start time for each is synchronized to one point in time. You may want to do this if you have sailed two or more back-back races and wish to compare your performances in each race.
To overlay races, load your first race from the Track Library. Then right click on the second race in the Track Library and select "Overlay onto current race".
Sometimes you may do poorly in the first part of a race, but feel that you have improved in the second half. The Sync feature lets you synchronise all boats at the beginning of the current leg to simulate then all rounding the mark at exactly the same time. This lets you eliminate previous performance in the race from your analysis of the leg.
To use the Sync feature, move the timeline to the desired leg of the race. Click "Sync". The position of all boats will change to simulate them rounding the mark at the same time. An orange boarder will be displayed around the map to remind you that you are viewing a simulation.
TackTracker does pick a random color for each boat, but as you say, sometimes this does not achieve the best result. If you have a Club Regatta license (on a PC), it is possible to have TackTracker choose the same color for each boat.
This is what you do:
This will enter the competitor data into a Competitor Schedule file. You can see the file as the first entry (at the top) of your library. Now when you load the tracks for subsequent races, it will use the Competitor Schedule data to select the correct color (and other details too).
The best way to get started with the Race Editor is to watch the Race Editor training videos. There is also detailed information in the user guide. We'll be adding more information to this FAQ over time as well. If your question is still not answered, please send an email to TackTracker Support email@example.com.
One of TackTracker's powerful features is the ability to track the location of race marks with trackers. You can do this with both live and logged trackers - but of course you will need to use live trackers for a live race.
To track a mark:
TackTracker uses pre-assigned names for the start and finish line marks. They are:
Yes, it is true! Publishing races is free. In the past, we did require "Publish Credits" to be purchased, but this is no longer the case.