Knowledge Base

My live race was ended early. How to I fix that?

When a race is created, you specify the duration of the race, eg 1 hour. Sometimes we get this wrong and a race is prematurely truncated. (Or conversely the duration may be far too long.)

Fixing the problem is easy using the online race management tools in the TackTracker Cloud.

  • Go to the Setup -> Races page and find your race tile.
  • Click "Race Editor..." on the race tile to show the Start tab. Here you can adjust the race start and end times.
  • If the end time is increased, you will now find the tracks stop prematurely. To fix this problem, click "Trackers" and "Get Tracks..."

The Get Tracks tool will replace your tracks with tracks that match the race schedule and the new race times. The problem is solved!